Roaming at home


I haven't left the house yet the phone is showing the Roaming symbol. Is this costing me money?

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Community Power User
Community Power User

Only if you use your phone!


You may be roaming because a signal from a US tower is stronger than the Canadian one. You can change the cellular settings in your phone to connect only to Telus, rather than connecting automatically to the strongest signal.


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Community Power User
Community Power User

Does it say TELUS EXT on it? If it's specifically that, then you're ok.