Price Match

[Elinikki]

I submitted the price match request and its been 2 weeks now. No message or email regarding price match. When i called customer service, they said they do not see anything regarding this request on their end. 

i would like to resolve this asap.

[BengalsFan99]

I also had a rep submit a “price match” and received no calls. 

[TELUS_Support]

Hi @BengalsFan99 - we'll also send you a private message to assist

[TELUS_Support]

Hi @Elinikki - We'll send you a private message to assist further

[Elinikki]

I submitted on a price match form on telus price match website and i did get a message that request has been received and will be processed in 3-5 days. Its been 2 weeks now and no response 

[Elinikki]

https://www.telus.com/en/support/article/mobility-price-match

[Slum]

Me too, I even did the price match form for the plans and the dude on the phone said they don’t do that. Like what??? And on the phone they said they didn’t get my request for the device price match even though I received a confirmation email