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07-24-2013 08:20 PM
Recently my bottom buttons have stopped working, they will stop working for a day or so and then come back on for a couple of hours and then off again. Anything I can do because it gets pretty annoying having to turn your phone off and on every time you need to hit the back button or home button. Please help!!
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07-25-2013 03:28 PM
BackUp your phone information with samsung kies, its an easy download its just like apple itunes, then do a factory data reset on your phone.
If you have any questions feel free to contact me
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07-25-2013 09:23 PM
It wont allowed me to click OK for a factory data reset... I have the files backed up with Samsung skies... Any suggestions?
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07-24-2013 10:38 PM
Hello there,
The first I would suggest you to do is to do a back up of your information and update software to the latest one. If after doing it it is still doing the same I would suggest you to check the warranty of your phone and approach to any Telus Store they should be able to assist you! :') I hope this would help you!
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07-25-2013 03:28 PM
BackUp your phone information with samsung kies, its an easy download its just like apple itunes, then do a factory data reset on your phone.
If you have any questions feel free to contact me
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07-25-2013 09:23 PM
It wont allowed me to click OK for a factory data reset... I have the files backed up with Samsung skies... Any suggestions?
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07-26-2013 05:46 PM
why dont you try to do it by connecting your phone with a computer?? 🙂
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