Forum Discussion
Phone orders
Is anyone else still waiting for their iphone? Cause i am and still have yet to receive any email updates about shipping or anything.
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- I also had the same order issue mentioned above, had I not read this thread and called the webstore on Nov 2nd, I would have had an earlier shipping date. For some reason the initial purchase is janky.
- The shipping label was sent to me yesterday and it came from Calgary, It was sent and to be delivered same day yesterday in Gatineau Quebec. The shipment was delayed by Canada post by one day and I received it today. The model is a 128Gb Black Pmax
- I just recieved my Iphone 14 pro max today. I originally ordered it on Nov 2nd. During the wait, I received 2 of the vague automated emails from telus informing me that they were out of stock and my wait time would be extended. I assumed I would receive my device around christmas lol. Anybody out there who is feeling anxious about the wait times, I ordered the 2nd Nov, and was sent the shipping label on the 25th of Nov. Trust the process.
- I ordered a S 22 Ultra 4 weeks ago I got the order confirmation but that's it nothing since. So much for 3 to 5 business days. Last time I order online.
- dru
Community Manager
Amethystneon You can check the status of your order through our status tracker: https://www.telus.com/en/support/article/check-mobility-order-status
- This is what happen to me the iPhone 14 pro was sold out in-store so I had to order thru them shipping it to my home address but never got an email confirmation or tracking # about the phone. I check mobility orders and it states nothing has been ordered in the past 3 month. I only got the contract email. It’s been almost 7 days and still nothing. Should I call 611?
