09-28-2013 05:48 PM - edited 09-28-2013 05:51 PM
I lost mine, and my S3 is still in full warranty. Is it possible to get a new S3 back cover?
-Telus Galaxy S3 White SGH-I747M-
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09-29-2013 02:29 PM
We do not keep an inventory of spare parts. Your best bet would be to look online. Some auction sites such as eBay would be a great place to start.
09-30-2013 06:09 PM
Thanks, I'd rather buy it off another site than pay that much shipping fee.
09-29-2013 02:29 PM
We do not keep an inventory of spare parts. Your best bet would be to look online. Some auction sites such as eBay would be a great place to start.
09-29-2013 04:07 PM
Hi Kevin,
I'm JS. If you go to Samsung's website at www.samsung.com, click on "contact us" and they will transfer your call to their parts department. Make sure you have the phone model number (Telus Galaxy S3 White SGH-I747M) so they can match up the right back cover with it. It is better and cheaper to order parts through the manufacturer rather than second hand sites such as ebay or amazon as you could be waiting quite a while for the part to arrive in your mailbox possibly 4 to 6 weeks.
09-29-2013 04:25 PM
Hi Kevin.
JS here again. Just found some more info for you. Try this website www.samsungcanadaparts.com or call toll free at 1-877-407-6593.
The service hours are EST: Monday to Friday: 7:30am to 8:00pm, Saturdays: 8:00am to 4:00pm, Sundays: CLOSED
$8.95 shipping across Canada. They also accept Visa and Mastercard.
Best of luck finding the back cover for your phone.
09-30-2013 02:06 PM
09-30-2013 06:09 PM
Thanks, I'd rather buy it off another site than pay that much shipping fee.