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How to register a phone to the network after master reset

secondchance
Just Moved In

I have done a master reset on a Mike i1.  How do I reregister the phone to the network?

1 ACCEPTED SOLUTION

wally_west
Ambassador

If I remember correctly, you need to go in settings, advanced, connectivity and master reset. The code should be 000000 and press ok. If that's not it, contact *611 from your mobile device, good luck.

View solution in original post

2 REPLIES 2

wally_west
Ambassador

If I remember correctly, you need to go in settings, advanced, connectivity and master reset. The code should be 000000 and press ok. If that's not it, contact *611 from your mobile device, good luck.

SuperFred
Moderator
Moderator

Greetings secondchance, wallywest's answer should help in regards to  fixing your phone. However, it can also be something with your plan or your account so if doing the reset doesn't help, try contacting the TELUS support team.