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Harassment from telus sales people how to make it stop. I have asked to be placed on a no call list

bournealan
Just Moved In

They call at least once a week trying to sell me the same thing over and over again . You tell them you are not interested you tell them to put you on a no call list and they agree to do so and yet there's that phone call again usually during the times that I sleep. I am getting ready to turn in my telus phone and let them sue me for not fulfilling there contract. I am sure any judge will see it my way that the fault lays with them and what I consider now to be harassment on there part. Why wont telus learn no means no. They may say its not them but some other company that they hired to do the work for them but that wont stand up it does not relieve them of there responsibility to oversee those companies that they hire. So why am I posting this here it is because they give you no other choice as there is no complaint forum other than this one to get through to them another mistake on there part if you want my opinion. Just shows again there lack of customer support or interest. So to sum this up I hope for there sake that they at least keep an eye on these messages and they stop calling me and oh yes that includes to apologies Email me you have that address now.

1 ACCEPTED SOLUTION

Nighthawk
Community Power User
Community Power User

There are easy ways to find the infomation on getting taken off the call list.

 

If the person you are talking to is putting you on the do not call list, they will ask you a few questions regarding how Telus can contact you like they did when I got them to stop. If they don't, it means they aren't going to take you off the call list. (The third Telus telemarketer that called me actually asked the questions. The first two didn't. No calls since.) If all else fails, ask them for the Privacy Resource Center. I think the number is 310-1000 unless they've changed it recently, or email privacy@telus.com.

 

As for the contract, you'll be held responsible. They won't sue you, they'll just send you to a collection agency and that'll hit your credit rating. Just like with any other contract you enter from ANY company, read the fine print. Any judge will almost certainly side with the company in contract dispute because of the wording on the contract is such that it protects the company, not the consumer.


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2 REPLIES 2

Nighthawk
Community Power User
Community Power User

There are easy ways to find the infomation on getting taken off the call list.

 

If the person you are talking to is putting you on the do not call list, they will ask you a few questions regarding how Telus can contact you like they did when I got them to stop. If they don't, it means they aren't going to take you off the call list. (The third Telus telemarketer that called me actually asked the questions. The first two didn't. No calls since.) If all else fails, ask them for the Privacy Resource Center. I think the number is 310-1000 unless they've changed it recently, or email privacy@telus.com.

 

As for the contract, you'll be held responsible. They won't sue you, they'll just send you to a collection agency and that'll hit your credit rating. Just like with any other contract you enter from ANY company, read the fine print. Any judge will almost certainly side with the company in contract dispute because of the wording on the contract is such that it protects the company, not the consumer.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

View solution in original post

They keep calling.  I keep telling them that I am happy with my pre-paid plan.  Somehow, this does not seem to compute and they call again.