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Devices

CodyW
Just Moved In
I just recently upgraded my phone and activated the new Sim Card but my phone doesn't show up on the Device Page. Is there a way to fix this so I can see it there?
1 ACCEPTED SOLUTION

Nighthawk
Community Power User
Community Power User

Last time I got a new phone and SIM, I think it took a few days before my device showed up. It will also depend if it's a device from Telus or a third party. Long ago I had a OnePlus phone and it didn't show up in devices at all but it worked perfectly fine.


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1 REPLY 1

Nighthawk
Community Power User
Community Power User

Last time I got a new phone and SIM, I think it took a few days before my device showed up. It will also depend if it's a device from Telus or a third party. Long ago I had a OnePlus phone and it didn't show up in devices at all but it worked perfectly fine.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

View solution in original post