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Despite entering the correct password, I cannot connect to my WiFi ....

puppies4trish
Just Moved In
I need a way to connect to my WiFi. .....
1 ACCEPTED SOLUTION

js
Coach

Hi puppies4trish,

 

I'm JS a contributor here.  Try this:  If you go into Apps->Settings>wi-fi, check the indicator on the right side of the screen and there should be a little highlighted switch that says "ON/OFF", tap that switch and that should turn the Wi-Fi feature on. If that does not work then try turning the phone off, counting 5 seconds then turn the phone back on as that may reset the Wi-Fi feature and then you should be able to use the Wi-Fi

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1 REPLY 1

js
Coach

Hi puppies4trish,

 

I'm JS a contributor here.  Try this:  If you go into Apps->Settings>wi-fi, check the indicator on the right side of the screen and there should be a little highlighted switch that says "ON/OFF", tap that switch and that should turn the Wi-Fi feature on. If that does not work then try turning the phone off, counting 5 seconds then turn the phone back on as that may reset the Wi-Fi feature and then you should be able to use the Wi-Fi