Forum Discussion
Bring It Back Program and Telus is so untrustworthy
So my term was up, usually I go in store to do the bring it back but I’ve done it a good few times now so I figured I’d save myself time and do it online. Never. Again. I got the text saying my phon...
TELUS_Support
Official Support Team
Official Support TeamHello. We've edited your post as the signature contained private information. Please do feel free to send us a private message if you'd like to discuss this further!
I'm clicking on the "reply" link in your email.
If I'm supposed to private message - why not provide an easy and obvious way to do that?
- TELUS_Support
In the top right corner next to your round profile pic you'll see a little envelope icon. Click on that, and on the next screen (your Inbox) there's a small purple icon near the middle of the screen. Click on that, enter 'TELUS_Support' in the 'Send to' field, give it a subject like an email and then compose your message and send it off.
