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- when telus forces us to change internet from coppe...
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03-13-2022 02:38 PM
yes it is a plug in the wall phone.
others had problems with it.
will all phone sockets work for the phone (but not internet)
thanks all
calling telus is a waste of time as you well know
Solved! Go to Solution.
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03-13-2022 07:29 PM - edited 03-13-2022 07:30 PM
Yes, if Telus is removing the copper in your neighbourhood and replacing it with fibre-delivered telecommunications, your phone service will be delivered over the fibre network. They will connect to your current telephone wires in your home, so you can use phones as normal.
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03-13-2022 07:29 PM - edited 03-13-2022 07:30 PM
Yes, if Telus is removing the copper in your neighbourhood and replacing it with fibre-delivered telecommunications, your phone service will be delivered over the fibre network. They will connect to your current telephone wires in your home, so you can use phones as normal.
NFtoBC
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03-25-2022 02:20 PM - edited 03-25-2022 02:21 PM
I tried to ask a new forum question but the forum form was unable to select something.( i would post a pic if i could)
so I ask it here.
when there is a power outage, we have a phone that can call bc hydro.
the phone gets its power from the phone wires. ( not the house electricity)
will it still work when we have the fibre forced on us?
thnaks all
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03-25-2022 04:06 PM
@Anon125 During a power outage your phone will not work on fiber. You can ASK to have a battery backup installed. Most people have a cell phone now no need for a land line. Also your hand held phones with a plug in base and remote phones will not work on fiber or copper during an outage either. Even with the batt back up your remote hand held phones will not work. You will need an analog phone.
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03-26-2022 01:22 PM
the so called "no cost to us" story seems just that, another story
thanks
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03-26-2022 03:09 PM
@Anon125 There is no cost they run the fiber install the ONT and the BATTERY BACK UP GIVE YOU A NEW ROUTER and hook up your internal copper lines to the system. They did mime no cost but signed a two year contact. They are going away from copper because cost of maintaining it. rusting connections.
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03-26-2022 09:14 PM
there IS a cost to replacing the phone that has worked for years when the power is out.
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03-27-2022 02:41 PM
@Anon125 What cost the six phones i have all worked after the change to fibe. No need to replace. And they all work when power is out i have battery backup. Batts last about 7 hours.
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03-27-2022 08:09 PM
our phone at present works indefinitely when the power is out.
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03-27-2022 09:12 PM
@Anon125 The phone you have will work if you have a battery backup installed. If you have a phone plugged in base with remote handheld ones they will not work even with the backup battery no power to base unit
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03-28-2022 10:21 AM
Glad you agree it is not NO COST to go to fibre.
just another telus lie
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03-28-2022 03:15 PM
Your phone, which “works indefinitely when the power is out” will continue to work when the power is out, if you request the battery backup.
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03-29-2022 11:34 AM
7 hour backup is not the same as indefinitely.
do you know what keep drinking the coolaid means?
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03-29-2022 01:30 PM
@Anon125 You are so worried about this you better buy a whole house generator .The only cure
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03-31-2022 11:59 AM
polecat thank you for agreeingthe switch to fibre is NOT no cost.
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03-31-2022 01:45 PM
@Anon125 There is no cost to you
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03-31-2022 12:41 PM
@Anon125 wrote:7 hour backup is not the same as indefinitely.
do you know what keep drinking the coolaid means?
When was the last time your power was out for more than 7 hours? I can't remember the last time my power was out for more than a few seconds. If you live in a location where the power is that unreliable you need a backup generator for reasons other than just a landline phone, especially in the winter.
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03-31-2022 05:36 PM
you see what you want to see.
i see the facts
not the same.
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04-01-2022 12:37 PM
Polecat, just wondered why you are such a fan of telus, even denying the truth!
do you get points for posts? are you a telus employee?
thanks for your help
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03-27-2022 01:56 PM - edited 03-27-2022 01:58 PM
@Anon125 wrote: "calling telus is a waste of time as you well know"+1
You call and they know absolutely nothing.
Is it because the call centre is in the Philippines?
I have always wondered how you can have people answer questions and troubleshoot problems when the system they are dealing with is non-existent where they are and they have no personal experience.
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04-04-2022 06:50 PM
Well telus made an appointment to connect the cable.
as they never turned up, nor did they have the sense to call us...
we had to call the phillipines- who of course knew nothing.
Except the other company who were to install the fibre, arrived, parked in the driveway and left after doing nothing.
Clearly telus should be renamed CHAOS.
