Forum Discussion
Anon125
4 years agoAdvocate
when telus forces us to change internet from copper to fibre, does the phone HAVE to use the fibre?
yes it is a plug in the wall phone. others had problems with it. will all phone sockets work for the phone (but not internet) thanks all calling telus is a waste of time as you well know
- 4 years ago
Yes, if Telus is removing the copper in your neighbourhood and replacing it with fibre-delivered telecommunications, your phone service will be delivered over the fibre network. They will connect to your current telephone wires in your home, so you can use phones as normal.
polecat
4 years agoAll-Star
Anon125 During a power outage your phone will not work on fiber. You can ASK to have a battery backup installed. Most people have a cell phone now no need for a land line. Also your hand held phones with a plug in base and remote phones will not work on fiber or copper during an outage either. Even with the batt back up your remote hand held phones will not work. You will need an analog phone.
Anon125
4 years agoAdvocate
the so called "no cost to us" story seems just that, another story
thanks
- polecat4 years agoAll-Star
Anon125 There is no cost they run the fiber install the ONT and the BATTERY BACK UP GIVE YOU A NEW ROUTER and hook up your internal copper lines to the system. They did mime no cost but signed a two year contact. They are going away from copper because cost of maintaining it. rusting connections.
- Anon1254 years agoAdvocate
there IS a cost to replacing the phone that has worked for years when the power is out.