upgrading a 2-year term midway, penalty?

[Pvanas]

If I have a 2-year fibre internet plan at some bandwidth say 250MB and I decide after 6 months to upgrade to a higher bandwidth say 1GB do I have to pay any penalty for the early termination of the first plan? The bot cannot answer this question and there is nothing I can find in the terms and conditions to answer the question.

[Zman2k2]

I’d never have an issue if someone wanted to give me MORE money!

Seriously, I’ve done what you’re asking, and all I needed to do was re-up my contract for another 2 years.

[TELUS_Support · Accepted solution]

Hi @Pvanas - you can always upgrade at anytime and that won't be cancelling the service agreement in place