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re Email move to Gmail aliases

Just Moved In

I have received notice that my Email is being moved .   I have 3 mailboxes  ( accounts)   with 4-5  aliases  in each account .   only a couple of the aliases for each account are recognized by gmail  and receive a redirect prompt when entered in telus webmail   at this point.   The directions indicate  that we now have to call someone at telus  to have a  alias  ( email address)   added to an account.   who can i contact to have an alias added ?  Is their some way to verify if the email addresses  are set for the account ( the one main  gmail login ) ?