"Voice mail msg via phone company" is on the phone.

[Anon125]

We do not have telus voice mail.

It is a landline

Who else has this problem?

Telus say call back during regular business hours but do not say when they are.

Is telus now closed on weekdays?

[polecat]

@Anon125  Google telus support hours are 9-5 mon - fri -----technical support 24/7.  You have to select what service you want.

[Anon125]

Tech support seems to be a useless bot

[polecat]

@Anon125  Try this  ------  Google ------TELUS HOME SERVICE SOLUTIONS ------ help for phone ---tv ----internet ----- security... ----------  find what you want from the big menu there ........

[rc]

Is the problem you are having related to your land line phone  indicating there is TELUS voice mail for you?

I have experienced this problem with my Panasonic phone and I had to reset the phone to clear the message.  It was a pansonic problem not a TELUS problem

[Anon125]

TELUS HOME SERVICE SOLUTIONS  does not get anything usuable

we reset the panasonic message but it comes back right away.

Thanks

[rc]

If you hear a regular dial tone when you pick up the phone then the issue is related to the  phone,

Have a look at this

http://eng-ca.faq.panasonic.com/app/answers/detail/a_id/39202/~/troubleshooting---the-handset-displa....

[Anon125]

been there, done that. comes back right away

[rc]

If you have a regular dial tone then , not the dial tone associated with message waiting then there is a problem with your phone. Not something telus can fix.

You may have to see what other forums are available for your specific phone.

[Anon125]

Telus say they did it.

no surprise there