Forum Discussion
nieder
6 years agoFriendly Neighbour
Upgrading Internet Plan
Hi all, I finally got around to upgrading my plan, I was only on Internet15 and now have upgraded to Internet75 (unfortunately this is the fastest plan I can get in my current building). I'm...
- 6 years ago
I have Internet75 and had to have a technician in to upgrade as it required dual copper lines for the upgrade. I don't believe your existing modem has support for dual copper so they will likely need to give you a T3200M.
FuzzyLogic
Community Power User
6 years agoI have Internet75 and had to have a technician in to upgrade as it required dual copper lines for the upgrade. I don't believe your existing modem has support for dual copper so they will likely need to give you a T3200M.
nieder
6 years agoFriendly Neighbour
FuzzyLogic Thank you for this. I think that this is my problem. Telus does not tell you this anywhere on the website or in the options to upgrade the plan. But I called them and they confirmed that only some connections can upgrade to Internet 75 without having to get a technician out to put in a bonded line and/or replace the router. So I guess I will have to get a technician in. Thanks again!