Forum Discussion
Telus Mail to Gmail
We've always used IMAP and POP and have never used webmail, does this changeover affect us?
I am having trouble migrating over to Gmail. When I get to the log in page, I use my Telus username as the extension Anonymous.net is already there. The password for my Telus account is not recognized so after a few attempts, I rest my Telus webmail password.
I return to the Gmail login page and my new password is not recognized. When I click 'Forgot my password,' I get a message to contact my administrator.
Telus chat is not very helpful - mostly just general information on the webmail to Gmail migration.
Any suggestions?
I'm having the same issue. My password is not recognized when I try to log in with Gmail. I also can't get any email through my email client (Thunderbird) because it tells me the password doesn't work.
Also - get this - I can't reset my password because the code goes to my telus. net email. WHICH I CAN'T ACCESS. Who thought this up? The phone number they helpfully suggest I send a code to is a landline that I haven't had for 25 years. 🙄 I can't see anywhere to change any of this in My Telus. SO STUPID. ☹️
