Forum Discussion
Rick81
6 years agoCoach
Gmail and Telus voice-mail not playing well
I use the Telus voice-mail system on my landline. One of the features of that service is that I get sent an email when a voice-mail is left. This worked well up until the transfer to Gmail.
Now when I receive a voice-mail Telus, as normally done in the past, sends an email to my [email protected] account. However Gmail, in it's wisdom, shunts the Telus message to SPAM. My attempts to teach Gmail of the errors in it's ways have, so far, failed.
The sending address is: vm.telus.com
Perhaps it is just Karma ... but if there's a "work around" or it could be fixed that would be appreciated.
Thanks,
Rick
Have a look at this article:
https://www.lifewire.com/how-to-whitelist-a-sender-or-domain-in-gmail-1172106
The key step is #4
A dialog box appears. In the From field, type the email address you want to allow. Be sure to type the full email address, like [email protected]. To allow every email address from a particular domain, type just that domain name, like @yahoo.com.
8 Replies
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- rcRockstar
Have you tried adding the sending email address to your contacts.
- Rick81CoachUnfortunately the full email address changes with each message. The domain remains constant.Rick81
- xrayHero
Have a look at this article:
https://www.lifewire.com/how-to-whitelist-a-sender-or-domain-in-gmail-1172106
The key step is #4
A dialog box appears. In the From field, type the email address you want to allow. Be sure to type the full email address, like [email protected]. To allow every email address from a particular domain, type just that domain name, like @yahoo.com.
- FuzzyLogic
Community Power User
Possibly something of help in this article on dealing with spam:
https://support.google.com/mail/answer/1366858
- Rick81CoachThanks FuzzyLogic.I have tried several of the things in the link you forwarded. Unfortunately no success yet. The voice-mail address changes with each message so adding an address isn't going to cut it. The domain remains the same.In general I'm not a fan of the Gmail interface but I seem to be stuck with it. Perhaps the humour of a Telus feature being designated by Gmail as SPAM will make it more tolerable.Rick81
- FuzzyLogic
Community Power User
You MAY be able to filter with a sender of the form @domain.com
I haven't tried this but there isn't really any wildcard support for filters in gmail.