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Rick81's avatar
Rick81
Coach
6 years ago
Solved

Gmail and Telus voice-mail not playing well

I use the Telus voice-mail system on my landline. One of the features of that service is that I get sent an email when a voice-mail is left. This worked well up until the transfer to Gmail.

 

Now when I receive a voice-mail Telus, as normally done in the past, sends an email to my [email protected] account. However Gmail, in it's wisdom, shunts the Telus message to SPAM. My attempts to teach Gmail of the errors in it's ways have, so far, failed.

 

     The sending address is:   vm.telus.com 

 

Perhaps it is just Karma ... but if there's a "work around" or it could be fixed that would be appreciated.

 

Thanks,

Rick

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  • Have you tried adding the sending email address to your contacts.

    • Rick81's avatar
      Rick81
      Coach
      Thanks FuzzyLogic.

      I have tried several of the things in the link you forwarded. Unfortunately no success yet. The voice-mail address changes with each message so adding an address isn't going to cut it. The domain remains the same.

      In general I'm not a fan of the Gmail interface but I seem to be stuck with it. Perhaps the humour of a Telus feature being designated by Gmail as SPAM will make it more tolerable.

      Rick81
      • FuzzyLogic's avatar
        FuzzyLogic
        Icon for Community Power User rankCommunity Power User

        You MAY be able to filter with a sender of the form @domain.com 

         

        I haven't tried this but there isn't really any wildcard support for filters in gmail.