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wjkong's avatar
wjkong
Just Moved In
1 hour ago

Home Internet - Transfer of Ownership

Hi, I'm currently living with a roommate in a house. I'm the owner of the current TELUS internet plan, and looking to transfer my ownership to my roommate. 

I looked at a support article which tells me to find a form under the "Transfer of Ownership" section on MyTelus page. I couldn't find the form anywhere on MyTelus. Am I looking at the wrong place?

https://www.telus.com/en/support/article/transfer-your-home-services-to-another-person#begin-the-transfer-of-ownership-process

Would appreciate any help on this!

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Because a home internet transfer of ownership requires creating a brand new account for your roommate (which includes a mandatory soft credit check on them), it almost always has to be initiated directly with our Home Services team. We'll send you a private message to discuss further.