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Telus Connect

JJohn
Neighbour

I have a My Telus account and am trying to log into Telus Connect to set up my wifi. Any time I try to log in I get the following message. "Unable to log into this app with you mytelus account settings.".

 

I have tried resetting my password. I have made sure the internet account is linked in the MyTelus app. I don't know what to do from here. 

 

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1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hey @JJohn we probably need to check our end. Please send us a private message and we will investigate the issue