Apologies if this is dealt with elsewhere, but my issue is a bit specific as outlined in the subject.
T3200M Modem with a WCB3000 Extender connected via coax. The WCB3000 is used to get the signal to my Optik Box
2.4G Wifi disabled on both T3200M and WCB3000.
5G Wifi active on on both T3200M and WCB3000. Same SSID on both. Use this network for my tenants downstairs.
Added Boost earlier this summer. First booster is connected to T3200M, second is in the living room. Great signal. Great speeds.
Recently however, my iPhone XR and my MacBook Pro keep dropping off the Boost network, I try to reconnect but am told the password is wrong (iPhone) or it just won't connect (MacBook). She can share the PW with me from her phone, and then I can connect. My wife's iPhone 6 has no issues (nor her Windows based PC).
If I reset the Boost station in the living room I can connect again for a short time, but then the problem re-appears.
I've tried switching the boosters with no affect.
I am at the end of my technical knowledge. Any ideas?
Funny enough - I read about the idea of shutting off the 5G bands this morning and decided to give it a try. It takes a bit of fighting with the web interface to get both 5G Bands offline, but thus far it seems to work. I'm slowly going around my house and reconnecting my smart devices to the Wifi with the 5G off. Oddly, the cheap devices haven't been giving me much trouble....the Wemo ones (which you'd expect to be more polished?) aren't fairing as well.... oh well. I'm at least hopeful at this point that I'll get everything up and running soon!
You need to keep the T3200M for your Optik, but you could run the rest of your network from another router connected to the T3200M.
That model was discussed here previously. It does not work correctly with Optik since the Asus doesn't pass multi-cast data properly. That is also a 6 year old router.
There is already a running discussion for this >>> https://forum.telus.com/t5/Internet-Home-Phone/Telus-Boost-Network-Connection-Dropping-on-iPhone-XR-...
omg, literally the same issue for only one of the devices (mackbook pro) at home. wifi connection just keeps dropping only for this specific laptop. There doesnt seem to be any clear cut solution here tho 😥