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Service in area for tv

Just Moved In
Why is it when I live in a city that I cannot get Telus TV when three blocks away they can but there’s no service in my area and I’m stuck with competitor


@Tooter  We are customers only on here. Do you have telus internet ?  If yes you should be able to get some type of tv service. Internet service only goes x miles from their substation but phone goes further. The service 3 blocks away fiber or copper? You might be outside containment area. If older sub change to fiber unknown time frame. I assume you tried the SHOP at top of this  page. Also upgrading substation could be in the works? Have you tried phoning in?