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Rerouting an overhead line

Just Moved In

We recently bought a property  and it is serviced by Telus optic as a previous owner use your service. The overhead telus internet line goes over an area that I want to put a trampoline and the overhead line is in the way. The Hydro used to follow this same wire route but now comes it has been moved and comes in from another pole which would be out-of-the-way of the trampoline. Can you tell me what the process is for me to get the fiber optic rerouted from another telephone pole. Thank you very much and I look forward to your reply


Community Manager
Community Manager

Hello! You'll need to call in to our team at 1-888-811-2323 to discuss that, as there are things to go over such as cost, neighbouring property, etc. Thanks!