Forum Discussion
FuzzyLogic
Community Power User
Community Power UserProblem with Brother networked printer and Telus Connect IOS app
For some reason my printer isn't showing up in the Telus Connect app. It has appeared in the past (it shows up in the list of Idle devices). It's currently on and connected but doesn't appear in the ...
FuzzyLogicCommunity Power User
Community Power UserPrinter isn't always on but when it is I can print to it from any device on my network. It's administration page is accessible from a web browser. Firmware is the latest version but the printer is approximately 10 years old (Brother HL-2270DW). No isolation settings or device conflicts. Printer used to be wired but is now on wi-fi.
Checking the router (T3200M) it shows up as active with the appropriate IP address.
Possibly related but certainly peculiar is that my Optik wireless box (non-PVR) is being reported to be connected to the Guest network even thought I don't have it enabled?!
TELUS_Support
Official Support Team
Official Support TeamI hoped one of those steps would resolve the issue. Please give us a call so our tech support team can assist you further.
