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Port Forwarding for Arlo Base Station with a T3200M modem

Oneyellowlab1
Just Moved In

Hello,

 

I bought an Arlo base station to avoid paying the monthly fees to use their cloud storage but in order to view the video that is saved to the base station I need to set up port forwarding.  I have a Telus T3200M modem and have followed all the instructions from Arlo to enable port forwarding but it is not working.  I was logged into the Telus Modem account page and put in the WAN & LAN numbers that the Arlo app generated - the changes show as applied on the Telus page but they are not working with the Arlo app.  I tried contacting Telus tech support but they are not trained in helping with this.  I'm hoping someone knows how to do this.  I also see that it would be advisable to set up a VPN.  I'm hoping that someone can explain how to set up the VPN and port forward.  

Thank you!

1 ACCEPTED SOLUTION

FuzzyLogic
Community Power User
Community Power User

This may help. I found it important to assign a static IP to the device that you will be port fowarding to:

 

Opening Ports in a Actiontec T3200M Router (portforward.com)

 


Just a long time customer hoping to help.

View solution in original post

2 REPLIES 2

FuzzyLogic
Community Power User
Community Power User

This may help. I found it important to assign a static IP to the device that you will be port fowarding to:

 

Opening Ports in a Actiontec T3200M Router (portforward.com)

 


Just a long time customer hoping to help.

Thank you, I appreciate the info!