No Power Cable with Nokia ONT

[Codermonk]

We just took possession of our new townhouse, and it looks like Telus Fibre is already set up here, but, the White Nokia ONT device on our wall has no power cable attached. Is this normal? Will Telus send one with the self install kit, or am I stuck waiting for a Tech?

[JonathanJJT · Accepted solution]

I think you better check whether the Fibre is connected to the Nokia ONT first. Maybe it was direct wired to your router with SFP module, then you don't need power on this ONT.

If the Fibre is connected to the Nokia ONT, then you better call telus to send a tech to fix this.

[Codermonk]

The fibre is definitely connected to the ONT - have called for a tech, going to be a long week