NVidia Geforce Now Firewall Block

[MGerth]

Looking for help with my Wifi. I called tech support and the individual was unable to help me. I have a NVIDIA GEFORCE NOW account that is unable to be accessed on my home WIFI. I am able to use it when I'm gone for work and use other public or private wifi's. I have attached a screenshot with the error code.

[TELUS_Support]

Hi @MGerth - I would check your windows settings to see if you have your windows Firewall enabled

[MGerth]

Thanks I have checked that and have allowed all permissions through for the app/site I am trying to use. I am also using Telus online security, I haven’t had any issues when using other internet locations. It is only on my home wifi that I am unable to access the Site. 

[TELUS_Support]

We'll send you a private message to discuss further

[MGerth]

Good evening. I am wondering if a technician is still planning on sending me a private message. Maybe someone has already reached out. I’m having trouble finding the messages in the forum. 

[TELUS_Support]

Hi you initially responded to our DM but stopped. You can find your inbox by clicking the envelope icon in the upper right corner of your screen next to your profile picture.