Has abtbody else experienced this problem?
When I proceeded to activate my account (I already had a Google account) I was presented with the signon which contained a Telus email ending in .telusplanet.net, but I had indicated on the request to use one of my other aliases ending in .telus.net. I entered my password and was presented with the Google Choose an Account and I checked Personal Google Account.
I then received an error message: Your account has changed. The telusplanet.net address is no longer available because an organization has reserved this. The same error message was received when I attempted to use my email endding in .telus.net.
Anybody have a solution?
P.S. I resolved the problem by using my ipad Maybe because I had used the ipad when I registered for the migration???? Anyway, I am able now to access my email.
Sent from Mail for Windows 10
Hi, That message you described is similar to the messages used when the telus.net/telusplanet.net address was used on Google for another service in the past. There is a help page about https://www.telus.com/en/ab/support/article/migration-day-checklist-google-users but I think you have already done the Migration Day steps, and I would suggest reading the section on "Steps to continue using your previously created Google account".
Hope this helps resolve the issue.