Forum Discussion
Migration Issues
Has abtbody else experienced this problem? When I proceeded to activate my account (I already had a Google account) I was presented with the signon which contained a Telus email ending in .telusplan...
SmoresGuy
TELUS Team Member
TELUS Team MemberHi, That message you described is similar to the messages used when the telus.net/telusplanet.net address was used on Google for another service in the past. There is a help page about https://www.telus.com/en/ab/support/article/migration-day-checklist-google-users but I think you have already done the Migration Day steps, and I would suggest reading the section on "Steps to continue using your previously created Google account".
Hope this helps resolve the issue.
