Looking to suspend account as we are travelling out of country

[hsihono]

Hi,

We will be leaving the country in December to travel. How can we suspend and how long we can suspend our Telus internet account for?

Cheers,

Weiwei

[NFtoBC · Accepted solution]

Telus once had a Vacation Hold offering, which provided a discounted rate for your Home Services, and also for your mobility plan. Maximum of 6 months, and you needed to call and talk to a CSR to effect the plan. It is considered a rate plan change, and you may not be able to get the same plan on your return, so look carefully at the value to you.

[ksleini]

Thanks for the wonderful solution. I want to know if the seasonal suspension is available as we are travelling back forth in different seasons for different countries.