Forum Discussion
SammM
6 years agoNeighbour
Internet only working with VPN
Hello. I recently moved my fibre optic box from one side of the hallway to the other. I had to unplug it to re route it. Since reconnecting everything, web pages do not load. I randomly t...
SammM
6 years agoNeighbour
Hi, thanks for taking the time to reply.
Simply, my browser will not load anything until I connect my VPN.
😞
WestCoasterBC
6 years agoCPU Alum
Which VPN are you using and do they have a software based program installed? If so have you removed the software and tried your internet after a reboot.
- SammM6 years agoNeighbour
Express VPN. There's software installed, which doesn't open on startup. I think the problem lies elsewhere as mentioned in the next comment.
I'm online now without an issue whilst connected to the VPN which means I'm receiving bandwidth but why would it be blocked without the VPN.I did unplug the ONT to move the move so maybe this has caused the issue?
- xray6 years agoHero
Try using another device that doesn't have VPN installed.
- WestCoasterBC6 years agoCPU Alum
Express VPN software still does network configuration changes when you install it. Hence i said totally remove it so it reverts back to your previous network configurations to rule it out.