Forum Discussion
Increase in Internet Charges
Despite the challenges of the late summer downing of the Webmail service, TELUS reacted with a minimum of a one-month rebate on Internet charges to those affected. Must have cost their profit line a ...
If a Telus customer is under a two year contract (expiring July of 2021), for TV, Internet and home phone, is Telus able to raise the cost of my internet? I just assumed that the quoted price I received at the time of entering into the contract, that my price would remain the same for the duration of the contract, for all 3 services. I would greatly appreciate your thoughts on this.
Thanks very much!
You should get your contract price for the full 24 month term and only return to "regular price" after it ends.
"Regular price, applies after the 24-month term. Regular price is subject to change after the 24 month term. "
You should keep an eye on it still as the third paragraph does state...
Offer subject to change without notice. TELUS reserves the right to modify regular pricing without notice.
I don't think they can change the contract once signed but just the offer. Also you never know what "regular price" will be at the end of 24 months as it can change "without notice"
