How do I connect using Wi-Fi 6E

[Shane]

I have the Telus Boost Wi-Fi 6E access point (the white trash can). My computer supports Wi-Fi 6E, but is connecting to the 5 GHz band. How can I connect using the 6 GHz band?

Thanks,
Shane.

[Rocky3]

I was unaware of the wifi6 until I saw my cell phone connect to it.

How did you determine the computer supports wifi 6?

[Shane]

The product specifications say it has "Intel Wi-Fi 6E AX211 (2x2); HP Extended Range Wireless LAN; Modern Standby (Connected)".

I don't know what extended range wireless LAN is.

[Rocky3]

@Shane Yes you appear to have the feature. A quick search suggests it may need to be turned on in your settings.

google activate Intel® Wi-Fi 6E AX211 (Gig+) Module

[Shane]

I can't find anything in Google. I asked a question in the HP community.

[Serge-E]

Through the webpage of the Booster 6E you can turn on and name the 6E SSID which would then be available to all your in range 6E devices.

I have my Samsung S22 Ultra and my Macbook Pro 2023 connected has 6E devices.

Note that other devices can connect with WiFi6 (not 6E).  They should show a little "6" along with "WiFi" to confirm even if they are connecting to your regular SSID.

[Shane]

The old copper wiring used a gateway which had a feature called SmartSteering. When SmartSteering was turned off, you could add a separate SSID to each band. Telus Boost Wi-Fi 6E doesn't support SmartSteering. When you add a SSID, it gets applied to all three bands.

When I disabled the 5 GHz band, my computer connected to the 2.4 GHz band. But when I disabled the 2.4 MHz band, my computer didn't connect to the 6 GHz band.

I received a reply in the HP community. In Windows 11, you can verify that Wi-Fi 6E is enable by opening Device Manager > Network Adapters > Intel Wi-Fi 6E AX211 160MHz > Advanced tab > Ultra High Band (6GHz) Property. The value was was Enabled, meaning its turned on.

I don't know what else I can try.

[Serge-E]

Actually, the 6E Booster supports only "SmartSteering".  It can only be turned off by turning off 2.4Ghz or 5Ghz.

It also has a 'special' SSID (fixed name and password) for any "smart home" devices.

In my transition to the Telus gear, I left my old gear with its 2.4 and 5 SSIDs & setup a new SSID to transfer my many devices to.  All of them connected with no issues to the Telus histed SSID.  All connected to their best frequency.

Once all devices transferred, I turned off the old SSIDs, checked if any devices was forgotten then removed old gear.

My only issue, so far, is the darn app.  It doesn't see the Telus hardware! 

A tech is trying to figure it out remotely.  He says the latest update fixed the issue for at least some people.  So they are scratching their heads ...  I suspect the queries to the hardware aren't returning expected values and app gets lost ...

At least network and WiFi are working.  Simply not possible to manage devices (ex: pause, etc.) and such.  Rest can be done through the web interfaces (ex: rename SSID of main and guest WiFi, change their passwords, tweak IP, ...)

[Rocky3]

Shane, I think you just described that your computer is enabled to work with 6E.

Have you any other devices receiving on 6E from Telus wifi?

[Shane]

I don't.