My 90 year old mother who has had the same phone number for 70 years and has moved to a new apartment has not
had her phone hooked up yet 10 days after they were supposed to do it. First technician disconnected rogers internet which is part of her rent package but the building manager was there and had to tell him to hook it back up and had to tell him how to hook up phone line as he was confused on what line where coming in. It didn't work and he didn't even check it. Brutal service. Between two of us we have talked to customer service 5 or 6 times and still no resolution and they say they are going to get back to you and have not heard a word. This is the biggest screw up I seen with Telus. Beware and say hello to ROGERS!!!!
