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Home Internet services

Just Moved In

I am looking for an email address to submit my complaint regarding home internet service which is not working properly from past 6 months or more. When I call the customer care, they give me some solutions which are not working at all like switch off and switch on the internet modem and connecting to wi-fi booster. I have tried what ever customer care center says and its not working for me. The reason I am looking for email address because I want to send screenshots from my phone and TV showing this network error. 

I am working from home and its quite embarrassing when internet goes off while on office calls and video chats. 

Requesting immediate attention.


Community Power User
Community Power User

Do you have issues using just a physical hard wired connection, or just using Wi-Fi? Have you called to have a technician come to your home to diagnose the problem?