Forum Discussion
Fibre Outage in Edmonton?
I live in an apartment on the NW side of Edmonton city centre and haven’t been able to go online for about a week. My phone connects to the wifi and my PC is connected via ethernet cable, but I can’t ...
Nighthawk
Community Power User
Community Power User
riChal wrote:
I’m basically left in the dark here waiting for it to solve itself.
If my internet was down, I wouldn't be sitting back hoping the tech fairy will fix things. Contact tech support. Typically you can set a 4 digit identifier on your account that they may use as verification. If they are trying to verify first now, and you get it wrong, it should still allow you to reach someone for help.
