Forum Discussion
Fernwood
5 years agoOrganizer
Do boosters connect to each other, or do they all directly to the Wifi Hub?
Hey all, I have a TELUS wifi hub that was just set up yesterday. It's in one corner of our basement. We also have a paired wireless booster connected across the basement from it. The basement booster...
NFtoBC
Community Power User
5 years agoThere should be nothing unique about the boosters you obtained from the friend preventing your use. Have you reset them to factory default?
The boosters should hop one to the other, but the speed halves with each hop.
Fernwood
5 years agoOrganizer
Thanks NFtoBC ...Yeah - both were reset (at least I think so, I powered them on and clicked the factory reset button for 5-10 seconds, until the light on the front blinked).
After doing that, and after going through the connection wizard on the Telus app (connecting with ethernet to the hub, letting it initialize, disconnecting, moving to a new location, powering back up, waiting for it to connect), it results in a solid red light. This is happening with both the boosters I got from a friend of mine. The two boosters I have were connected using this very same process, and both are working fine*.
* = while they are working fine, the second booster only has "good" signal strength despite being directly upstairs from the first booster.
- NFtoBC5 years ago
Community Power User
Fernwood you can also find the IP address of an Ethernet-connected Boost in your router settings, and use the internal web administration page of the Boost to set up the devices.
- Fernwood5 years agoOrganizer
NFtoBC oh ok - is there a link somewhere giving some detail on how to do this?
- NFtoBC5 years ago
Community Power User
Unfortunately, no, as Telus has moved to using the app. You can find the IP address of the Boost devices by logging in as admin to your router, then looking for the connected devices page. The Ethernet-connected Boost device should be listed. Now type that IP address into your browser search bar, and the interface should be visible. Any login information is contained under the cover on the Boost. The web interface should be self explanatory.