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Cannot send email using Outlook
I recently switched to the Telus network, and I am very happy with the speed and stability. I have a POP account in my Outlook, and I can receive all emails without trouble. But I noticed that I coul...
Da-Dai Wrote: I am not using the Telus POP email. The POP and SMTP servers are not with Telus.
That aspect may have been a useful bit of information to help use try to solve this problem...
The first thing I'd try is to ping the SMTP server that your trying to connect too... At least that will let you know if it maybe a firewall problem, or at least point to what to look at next... Cheers...
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Da-Dai Wrote: I have a POP account in my Outlook.
Attached to this is the link to Telus's POP email configuration including POP settings. This may point out if a configuration setting may have been incorrectly configured.
Personally, unless you have a specific reason for utilizing a POP config, I would perhaps look at migrating to a IMAP configuration as most providers will be upgrading their email servers to support stricter security protocols.
https://www.telus.com/en/bc/business/support/article/telus-email-as-alternative-application
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
