Brand new Fibre Modem cycling internet up and down

[rubicon65]

This is a graph of the Internet availability on my new Fiber Modem; every couple of seconds, it drops to zero for the Internet. I remote VM into clients, and the VM loses connection for about 3 seconds and then is back; I can't work like this. What is up? 

[TELUS_Support]

Hi @rubicon65 - this is strange behavior. Have you had a chance to speak with our technical support team about this?