Forum Discussion
Robinsegg
11 months agoFriendly Neighbour
Adding Number to Call Control
I have room for more numbers, but unable to add a new number to our accepted list on call control. I manage our call control from a PC using Bing. When I click on "Add a Number", the screen ch...
TELUS_Support
Official Support Team
10 months agoHi there, Currently, there is a known issue. You can manage the three most recent calls using the Call Control IVR system. This allows you to review and update recent contacts directly. If you need to update additional contact numbers that are not listed in the Call Control IVR system, our support team can assist. Please contact us for assistance.
BL04
10 months agoFriendly Neighbour
Actually no, they won't. I'm talking to customer service now and he said he can't access the call control feature for "privacy reasons"... both my telus app, and any computer I login to, will not allow me to add numbers to the list. It's currently Feb 18, 2025...