$5 monthly discount for home internet bill never worked. I still pay the fu

[MikeCan]

Hi Telus folks,

I'm one of your most loyal customers and I don't understand why this never worked?

I signed up for this 2 months ago and I still pay the full amount?

When I contacted the chat support, they just transferred me to a waiting call queue for unknown waiting time?

Who can fix this?

[TELUS_Support]

That's odd. Have you been able to get this resolved? We can definitely look into it for you. Let us know!