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Just Moved In
I came over to Telus two days ago from Vivint, who Telus acquired.

My Vivint equipment was from 2016 and the alarm automatically turned itself on at 11:30 pm every night.

My brand new Telus equipment is unable to do this currently.

This solution is software based, and I believe it is owed to all of the customers who became Telus cyst by default in the acquisition. I had to get all new Telus equipment because my 7 year old doorbell camera broke and am now with you for 5 years guaranteed, so please add the feature that I already had.

Status changed to: New Idea
Community Manager
Community Manager

Hey @Bigshow5454 that's not a currently available feature, but you can set up notifications that will remind you if you haven't armed it by a certain time. To inquire about this, or the feature you're looking for, your best bet will be to reach out to our SmartHome Security team directly at 1-855-255-8828.

Community Manager
Community Manager