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Websites dont work on telus wifi but works on mobile data

Imad
Neighbour

I am dealing with a strange issue. I cannot access some websites over wifi but as soon as i turn off the wifi and use mobile data i can load the website. 

Cant open any telus.com or telus connect app over wifi. 

Cant pause devices on telus connect. Tried calling CS they cant help.

Factory reset everything still the same 

Replaced all the equipment. NAH Boost 6v2 still the same. Any help is appreciated.

I dont use VPN. Does this on all the devices on wifi. Its frustrating.

3 REPLIES 3

El-Eric
Moderator
Moderator

Hey @Imad that is indeed a strange issue. Do you have the same experience using a wired connection?

Yes. Same issue. And this is on all devices. 

TELUS_Support
Official Support Team
Official Support Team

We'll send you a private message to investigate this further


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