Forum Discussion
WizardViking
2 years agoNeighbour
Upgrade Disney+ Promotion to Premium
Hello, I see this post, that we cannot upgrade to Premium when you get a Promotion, and pay the additional $3: https://forum.telus.com/t5/Optik-TV/Disney-Promotion-24-month-subscription-Premium-inst...
TELUS_Support
Official Support Team
2 years agoHello! Unfortunately, due to system restrictions, upgrades or downgrades to your current Disney+ subscription through Telus would require cancelling your existing plan, and you would lose any promotional pricing or benefits associated with it. We understand that it would be ideal to have the flexibility to enhance the streaming quality while keeping the promotional pricing, and we’re sharing this feedback to assess future options.