Forum Discussion
TV-21T Box Won't Wake, Have To Reboot Every Day
I've had a TV-21T box since late August 2024. I worked fine up until a few days ago. At the beginning of March 2025 I encountered a problem where the box wouldn't wake from "network standby" (blue LE...
A final post to close off this thread. I bought a new power cord/supply to replace the stock power cord, and have been testing it for several days. The TV-21T box has worked flawlessly with the new power cord, so as Rocky3 suggested, it is the solution. I didn't want to get a replacement power cord from Telus as I figured it might fail after six months like the original one did, so I bought this one from Amazon for $13: https://www.amazon.ca/dp/B09W8S3FBV. It is more robust than the stock power cord – the power supply is larger and the cord is thicker – so I am optimistic that it will not fail like the stock one did.
Thanks for the Amazon link on the power adapter, and to Rocky3 for the earlier tip on this issue.
Our box after 6 months now won't boot up about 50% of the time. After an hour on the phone doing the diagnostic dance we have another T21 android package on the way in the next 3 to 5 days.
I was curious if just replacing the power adapter would work, and it just turned up (Amazon same day delivery, feels so bad it's good etc) and yep - all works fine again.
We'll keep the new box when it turns up, return all the old things and just use the more reliable oem power adapter now I guess.
Telus should probably do something about this really..
