Forum Discussion
Syncing of Recordings between Telus Digital Box, Phone, Tablet and Web
Why don't the recordings I set up on one device get reflected/synced on all the other devices logged into Telus TV+? Same with deleting recordings. Why do I have to delete the very same recorded epis...
Optik-Kate
TELUS Team Member
TELUS Team MemberHi, if you have both the new and older boxes, there may be syncing issues among the boxes because they're on different platforms. I recommend calling in to ensure all your boxes are on the same platform.
And please tell what phone number I would use to call in to resolve this syncing issue? It's almost impossible to find a phone number on the Telus website.
El-EricCommunity Manager
