Forum Discussion
Routing issue to Denver
Hi,
I'm experiencing network problems to this IP: 84.17.63.29
Apparently, all my traffic towards that IP is experiencing network problems.
I ask you to please investigate and adjust routing in or...
TELUS_Support
Official Support Team
Official Support TeamYes, getting in touch with our Tech Support team would be your best bet. Let us know if you'd like more info with how to connect with them!
I contacted the technical support team and they didn't fix my problem
Here is the statement that Hiperz sent me
Tracing route to 108.181.62.197 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms OpenWrt.lan [192.168.1.254]
2 1 ms 1 ms 1 ms 10.137.54.1
3 * * 1 ms 75.153.130.68
4 * * * Request timed out.
5 57 ms 57 ms 57 ms be-2213-pe13.350ecermak.il.ibone.comcast.net [96.110.32.90]
6 48 ms 47 ms 48 ms 96-87-11-42-static.hfc.comcastbusiness.net [96.87.11.42]
7 * * * Request timed out.
8 47 ms 47 ms 47 ms 108.181.62.197
Trace complete.
And this
Hi
same to those, seems like your ISP gives the same ping to whole Dallas and also to whole Denver as ours datacenters
Dallas
Tracing route to 108.181.54.9 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms OpenWrt.lan [192.168.1.254]
2 1 ms 2 ms 1 ms 10.137.54.1
3 * * * Request timed out.
4 * * * Request timed out.
5 56 ms 55 ms 54 ms be-3411-pe11.1950stemmons.tx.ibone.comcast.net [96.110.34.94]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 55 ms 55 ms 55 ms 108.181.54.9
Trace complete.
Tracing route to unn-84-17-63-1.cdn77.com [84.17.63.1]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms OpenWrt.lan [192.168.1.254]
2 2 ms 1 ms 1 ms 10.137.54.1
3 * * * Request timed out.
4 * * * Request timed out.
5 44 ms 44 ms 44 ms vl1133.chi-cs1-core-1.cdn77.com [185.229.188.209]
6 * * * Request timed out.
7 * * * Request timed out.
8 79 ms 78 ms 77 ms unn-84-17-63-1.cdn77.com [84.17.63.1]
Trace complete.
