Forum Discussion
Ongoing Severe Packet Loss
I’m experiencing serious packet loss when using my home internet connection to play online games (League of Legends NA server). I’ve run multiple WinMTR tests over the past few days, and the issue pe...
It's not at a set time, but it's happening every day, regardless of the time of day.
TELUS_Support
Official Support Team
Official Support TeamWe recommend performing a factory reset on your modem if the issue is persistent. As long as you have not made any changes you'll only experience a few minutes without internet but it is a good first step of troubleshooting.
If the issue persists, please send us a private message
