Forum Discussion

GeorgeTM's avatar
GeorgeTM
Neighbour
2 years ago

How soon should I let Telus know that I'm moving?

I'm moving in 25 days. Do I need to let Telus know of my address change now or closer to the date?
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

Hey George! It kinda depends if the new address has a connection already. The longest time we could need is 21 days if we need to pull a fibre line to the new address so I would call in now. It also helps to have less things to worry about

 

- Eric

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