Forum Discussion
AMP9691
9 months agoOrganizer
Daily minimum 2 reboots of the router
We recently (2 months) moved from Shaw on the 3Gbp offer. We are experiencing lack of connectivity requiring daily reboots of the router (NH20A, firmware v1.18.02 build04, hwdr ver R01). We have a si...
AMP9691
9 months agoOrganizer
Ok, k will follow up on the pm this evening. Likely have the wrong number but I'll provide an update when I reply. Thank you!
TELUS_Support
Official Support Team
9 months agoNo worries.
- AMP96919 months agoOrganizer
I have received no follow up on this. No logged calls or voicemail attempts. I have PM'ed this already. I am lost for words on the lack of communication. While I am told someone attempted and left two VMs, there is no record on my mobily account which is Telus too btw. Please let me what is being done here.
- TELUS_Support9 months ago
Official Support Team
Hi there, we replied to your private message.
- AMP96919 months agoOrganizer
Thank you, I look forward to a call back.